Terms of Service

These Terms of Service govern the technical collaboration, custom synthesis, and manufacturing services provided by LDCHEM ("we", "our", "us") to pharmaceutical manufacturers, CDMOs, CROs, biotechnology companies, and other professional entities ("Client", "you").

By submitting a technical inquiry, requesting a feasibility evaluation, or engaging our manufacturing services, you agree to be bound by these terms. We strictly operate as a process-driven manufacturing partner and do not engage in retail or low-value trading. All partnerships are project-based and designed for industrial supply.

Every project starts with technical validation rather than pricing. Upon submission of a molecule or inquiry, we will conduct a comprehensive feasibility evaluation and process review.

• ✦ We reserve the right to decline projects that fall outside our core process-driven manufacturing capabilities.
• ✦ Technical proposals and sample preparations are subject to laboratory validation and pilot support scheduling.
• ✦ Commercial quotations will only be provided after technical feasibility is confirmed and route development is validated.

We commit to providing high-quality pharmaceutical intermediates and fine chemicals with controlled synthesis. All specification-based production will strictly align with agreed-upon client requirements and established impurity profiling.

While we implement rigorous scale-up engineering and batch consistency controls to mitigate scale-up failures and batch inconsistency, the Client remains responsible for the final validation of the supplied materials in their specific applications and end-products.

For complex and non-standard molecule development, we ensure strict confidential project handling. We recognize the critical nature of intellectual property in the pharmaceutical and biotech industries.

Any synthetic route development, process optimization, and proprietary information shared during the collaboration will be protected under mutually agreed Non-Disclosure Agreements (NDAs). We maintain secure documentation and data management protocols throughout the project lifecycle.

We are dedicated to ensuring stable and scalable industrial supply. Our supply chain solutions include production planning for large-volume demand and raw material sourcing control to reduce risk.

Lead times and delivery schedules are subject to raw material availability, process transfer validation, and continuous production scheduling. We provide full documentation support, including Certificates of Analysis (COA), Material Safety Data Sheets (MSDS), and Technical Data Sheets (TDS) with all commercial deliveries.